Delivery
For orders in Hong Kong , we use local courier service as Yamato Transport(for residence). Below is the summary of delivery charge per order:
Free delivery service once when you purchase for an amount of HK$500 or above. When you purchase for an amount of less than HK$500, you are entitled to delivery service at a charge of HK$30.
Please note: No Delivery Service for remote districts.
*Overseas orders: Please contact us check for the shipping details.
*In case of a shortage or out of stock, we apologize but new shipment arrival may duly take 1-3 weeks from overseas dispatch. Delivery lead time will be stated clearly in an order confirmation email. Should there be any subsequent changes, customers will be informed in writing.
*To ensure that customers receive the goods and to avoid delay delivery time, Hong Kong and overseas customers must fully completed recipient's name, recipient address, telephone.
Exchange
•Can return unworn, unused items within 7 days of purchase date for an exchange.
•The item to be returned should not be damaged,stretched, defaced or contain any trace of water damage.
•Exchanges are only valid for the same item in a different size.
•No exchange on hair accessories, socks,and other accessories.
•At the time of product exchange, customer must present the original receipt and/or invoice to KidsMiles for cancellation.
•Packing, accessories, should be returned together with the item in good condition for exchange.
•You need to bring back the item to us within 7 days.
In case of any disputes,KidsMiles determination shall be final.